Note: Before proceeding with the upgrade, ensure that you have a stable internet connection throughout the process.

Make sure you have the latest firmware version 5 file from Xovis or their official website:

1. https://xovisag.atlassian.net/wiki/spaces/XKB/pages/2942468137 
   

• Delete all recordings

• Reboot the sensor

Step 1: Prepare the necessary tools

• A computer and the the Xovis PC2R sensor connected to the same network via Ethernet.

• The firmware version 5 file for the Xovis PC2R sensor.

• A PoE adapter with adequate power for the Xovis sensor.

• 3 X Ethernet cables to connect the PC2R sensor to the PoE adapter, and the adapter and your computer.

Step 2: Connect the PC2R sensor

• Connect one end of Ethernet cable #1 to the PC2R sensor's Ethernet port and the other end to the POE port on the PoE adapter.

• Connect Ethernet cable #2 from the LAN port on the PoE adapter to you local network.

• Connect Ethernet cable #3 from your computer to the same local network.

Step 3: Scan your sensor

• Look for the sensor using the Xovis Sensor Explorer Application, available here: XovisSensorExplorer_V3.exe

Scan Sensor, select Web Interface

Step 4: Log in to the web interface

• Enter the default username and password for the PC2R sensor (if not changed admin / pass)

• If you have changed the credentials, enter the updated username and password to log in.

Xovis Sensor Web Interface

Step 5: Navigate to the firmware upgrade section

• Once logged in, look for the "Firmware" or "Software Upgrade" section in the web interface. The location may vary depending on the firmware version.

• Click on the appropriate section to proceed to the firmware upgrade page.

Step 6: Select the firmware version 5 file, or appropriate file if migration is necessary from older versions

• In the firmware upgrade page, click on the "Browse" or "Choose File" button to select the firmware file.

• Locate and select the firmware version 5 (or lower version if not on a minimum supported version) file that you downloaded earlier.

• Click on "Open" to confirm the selection.

Step 7: Start the firmware upgrade process

• Once the firmware file is selected, click on the "Upgrade" or "Start Upgrade" button to begin the upgrade process.

• The firmware upgrade may take a several minutes to complete. During this time, ensure that the power supply to the PC2R sensor remains uninterrupted.

Step 8: Wait for the upgrade to finish

• The firmware upgrade progress will be displayed on the web interface.

• Avoid interrupting the upgrade process or powering off the PC2R sensor until the upgrade is complete.

• The PC2R sensor may restart automatically after the upgrade is finished.

Step 9: Verify the firmware version

• After the upgrade process is completed, log in again to the PC2R sensor's web interface.

• Navigate to the Status section to verify that the firmware version is now updated to version 5.

Step 10: Add device to the Moviik QMS again and test.