SMS Ticket

SMS Ticket

Overview

The SMS Ticket is a virtual device that enables users to request tickets for services via SMS in advance without having to be physically present at the service premises.


SMS Ticket Basics

Enter the name and a description for the SMS Ticket device.

SMS Connector

Check the status of the SMS connector, which is a configuration present in General Settings, under Connectors > SMS.

You will be able to check the current phone number for SMS Ticket and the connection status to the SMS service.


Device Services

In this section you can toggle on Activate All Services to enable SMS Ticket for all services of the current branch.

Alternatively, with the toggle off, you can select the services for which SMS Tickets can be issued.

You can set a custom SMS code for regular and priority service ticket options.

When first setting up this device, all SMS codes will be automatically and randomly generated for you.


Services Offline Notification

In this section you can set up a custom message to send to users whenever they are trying to request a ticket for a service that is currently unavailable.

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