Here you will be able to configure the basic settings for the Digital Ticket device.
Here you can toggle between having a Delay Ticket button visible or not.
Additional configurable settings in this section are: Delay Until Next Call:
You can choose from Default, Visible only when visitor is called, and Visible after (defined number of) tickets ahead.
Set the number of times a person can delay a ticket.Example: A customer receives a notification that it's his/her turn, but is not able to make it right away. S/he can delay the ticket for the number of times you defined in the Push Limit value textbox.
Set the delay to be user configurable, or set it according to your services' parameters by entering the amount of time in the delay textbox (in minutes).
In the mobile interface of Digital Ticket, users can request tickets for services which you have specified to be available in Digital Ticket.
You can customize the title that appears in the application in the Title textbox.
In the Column Header section, you can add and customize text for the service, queue, and ticket expressions. In the example, service is set to Service, queue is set to Queue and ticket is set to Ticket.
In the Queue textbox you can add custom text for queue. In the Total textbox you can add custom text for total.
In the Card Header section, you can add custom text for ticket number in the Ticket Number textbox. In the Extras section you can enter custom text for regular and priority tickets.
You can also have different text for the various buttons on the ticket card.
Presently, you can customize the Put Ticket On Hold button, and the Quit Queue button. Not shown in the picture are the Uncancel Ticket and the Press & Hold To Finish buttons.
The Uncancel Ticket button is only visible when the operator cancels your ticket. It serves the purpose of putting you back in the queue and keeping your ticket.
The Press & Hold To Finish button is only visible once the ticket is finished.
Configure color codes and labels for the following queue states:
In this section, you can compose messages that will display in sections of the Digital Ticket application.