Counters

Counters

Overview

In this section you configure Terminal profiles.


Terminal Type Basics

Enter the name and description of the profile.

Services

Here you define whether the profile will Work with user services or Work with terminal services. With the latter selected, you gain access to the option to toggle on or off Activate all services.

Permissions

Here you have finer controls over the permissions assigned to the Terminal for this specific profile.
  1. A Terminal can Work with User permissions (previously defined in User Roles) or Work with Terminal permissions (which are defined in this section).
All the rest of the options are checkboxes which - when checked - activate the specified permissions for the current Terminal being edited:
  1. Finish tickets

  2. Cancel tickets

  3. Transfer tickets

  4. Pause tickets

  1. Generate tickets

  2. Call out of order

  3. Select services

Then you can:

  1. Call all tickets

or

  1. Call only transferred tickets


Default Terminal Type

In this section, you can set the current Terminal profile being edited, to be used as the default profile when creating or adding new Terminals to branches.


Register Visitors Options (only for Concierge App)

For the Concierge application, here is where you toggle on or off:

  1. Show mobile phone field
and
  1. Show name field


    • Related Articles

    • Widget Player

      Overview The Widget Player is a completely customizable Device that changes the way queues are displayed. It is more flexible and powerful, allowing for finer tuning compared to the Player Device. The Widget Player configuration interface differs ...
    • Counter

      Provide improved customer experience by having a targeted service and specialized agent to solve the problem of the visitor. Increase the efficiency of the staff and the tranquillity of your customers. Agents will manage the service and calling. ...
    • Devices

      The Devices option allows for creation of device profiles, to facilitate the easiest setup experience possible. Ticket Dispenser Overview The Ticket Dispenser is a piece of hardware in the Moviik ecosystem that displays available services and issues ...