Services Bringing your Customer Journey to life. What is a Service in Moviik’s QM? The services are the reason for the visitors to go to a Branch. The services have configurations for the way you want to serve the visitors in each Branch. In the ...
Users & Roles
Users & Roles The Users menu it’s where you can set up the users for the organization and assign them to the Branches, Services, and Roles. What is a User in Moviik’s QM Users are the members of the Organization that will use the system. What is a ...
Dashboard In the Dashboard, you can follow the status of the queue management system in real-time during the day. You will have an overview of all relevant information per service, and you will have highlighted details when you exceed the KPIs. ...
Statistics In the Statistics section, it is possible to make a long-term analysis of each one or of all of your Branches, and you can segment the information you want to see per time period, users, and services. It is possible to analyze your data ...
Overview The Ticket Dispenser is a piece of hardware in the Moviik ecosystem that displays available services and issues tickets for the services of a branch. This device is the first point of contact between the customer and the queue management ...