Bringing your Customer Journey to life. What is a Service in Moviik’s QMS? Services are the reason visitors go to a Branch. Moviik Services section has controls for the way you want to serve visitors in each Branch. In the Services Menu (in the ...
Users & Roles
The Users menu is where to add and set up the members of the organization, and assign them to Branches, Services, and Roles. Users are the staff members of the organization that will use the Moviik system. The User roles are the sets of permissions ...
In the Dashboard, you can follow the status of the queue management system in real-time during the day. You will have an overview of all relevant information per service, and you will have highlighted details when you exceed the KPIs. Real-Time ...
In the Statistics section, it is possible to make a long-term analysis of each one or of all of your Branches, and you can segment the information you want to see per time period, users, and services. It is possible to analyze your data with ...
Overview The Ticket Dispenser is a piece of hardware in the Moviik ecosystem that displays available services and issues tickets for the services of a branch. This device is the first point of contact between the customer and the queue management ...