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User Roles
Overview In this section you can add, remove, and edit User Roles for Moviik's Queue Management System. By default, the system ships with 3 preconfigured user roles, namely Administrator, Store Manager and Store Clerk. Administrator Role The ...
XOVIS - Sensor Configuration
In your XOVIS Sensor Web Interface, configure your sensor. Then you can add it to your Moviik queue management system. For documentation on how to add a sensor in Moviik, and for configuring sensors on firmware versions earlier than FW 5, please ...
XOVIS - Upgrade (Firmware 5)
Note: Before proceeding with the upgrade, ensure that you have a stable internet connection throughout the process. Make sure you have the latest firmware version 5 file from Xovis or their official website: ...
Virtual Terminal
Virtual Terminal is versatile and designed to be used by the staff/personnel. It allows the staff members to: Register Visitors in the system, issuing Regular and Priority Tickets: - By Name - By Phone number (SMS) To Call the next Visitors Follow ...
Frequently Asked Questions
WIDGET PLAYER What is the Widget Player? A completely customizable device that changes the way queues are displayed - it is a more flexible and powerful, and allows for much finer tuning compared to the Player device. The Widget Player configuration ...
Popular Articles
Services
Bringing your Customer Journey to life. What is a Service in Moviik’s QMS? Services are the reason visitors go to a Branch. Moviik Services section has controls for the way you want to serve visitors in each Branch. In the Services Menu (in the ...
Users & Roles
The Users menu is where to add and set up the members of the organization, and assign them to Branches, Services, and Roles. Users are the staff members of the organization that will use the Moviik system. The User roles are the sets of permissions ...
Dashboard
In the Dashboard, you can follow the status of the queue management system in real-time during the day. You will have an overview of all relevant information per service, and you will have highlighted details when you exceed the KPIs. Real-Time ...
Statistics
In the Statistics section, it is possible to make a long-term analysis of each one or of all of your Branches, and you can segment the information you want to see per time period, users, and services. It is possible to analyze your data with ...
Ticket Dispenser
Overview The Ticket Dispenser is a piece of hardware in the Moviik ecosystem that displays available services and issues tickets for the services of a branch. This device is the first point of contact between the customer and the queue management ...